General FAQs

Parlia is an online platform that lets you create intelligent chatbots trained on your own information. No technical knowledge required: in a few minutes you can have a virtual assistant that answers questions, informs, guides your customers or users, and improves the support experience.

No. Parlia is designed so anyone can create and customize their chatbot with no coding required. Just upload your content, customize the style, and publish it.

You can train your chatbot with URLs and PDF files containing your own text. The higher the quality of your content, the better the chatbot's answers will be.

Yes. From the same account you can create several chatbots, depending on your plan, each with its own content. Ideal if you manage different brands, products, or business lines.

Yes. Parlia has multilingual support with real-time automatic translation. Your chatbot can talk to users anywhere in the world with no extra effort. Even if the information you give the chatbot is in Spanish, if a user asks in English the chatbot will answer with that same information, in English.

Very easy. Just paste a code snippet into your website and your chatbot will be up and running.

Yes. You have access to the conversation log, where you can spot questions the chatbot could not answer because it lacked information. Based on that, you can update its knowledge base (URLs or PDFs) whenever you want.

You can request a free demo on the website and later choose between several plans based on your needs: Basic (€40/month, 2,000 interactions, 30M tokens/month, 2 chatbots, 50Mb per chatbot), Pro (€80/month, 5,000 interactions, 60M tokens/month, 3 chatbots, 125Mb per chatbot) and Ultra (€120/month, 10,000 interactions, 120M tokens/month, 6 chatbots, 250Mb per chatbot).

Contract the plan that best fits your business needs easily, through Parlia's secure payment gateway. You can complete payment by card.

It is easy to use and fast to deploy. It is trained on your own information, not generic templates or general information available online. It requires no technical or coding knowledge. You can update and manage it whenever you want, independently, thanks to its simple and intuitive dashboard. It offers advanced features like reporting and multi-bot support from day one.

Parlia adapts to multiple industries: E-commerce (guides customers and recovers carts), Education (answers questions and supports students), Tourism and services (manages bookings and informs in real time), and Health and wellness (automates appointments and answers frequent questions).

It supports your customers 24/7, increases sales by acting as a digital advisor, reduces operating costs, centralizes your business knowledge, improves the customer experience, automates internal processes (onboarding, HR, IT support), and can even work as a virtual trainer for students or employees.

Yes, simply upload the documents with the precise information you want the chatbot to provide to your customers, and it will respond based on the questions it receives.

Yes, it can integrate with a wide variety of CRMs and other common management tools. Contact us for that.

The chatbot is trained and fed with the informational documents you choose, or your business URL; it does not answer with information obtained from other pages, so it does not learn over time, but you can update its information whenever you want. This prevents the chatbot from giving incorrect answers that could hurt your business.

No, chatbots only receive text.

Yes, when you create your chatbot you can choose the colors it displays. You can copy the exact color code of your corporate colors, or simply pick the ones you like. You can also add your logo as the chatbot avatar.

Yes, you can upload PDF documents so the chatbot can extract information and answer your customers. You can also point it to a URL that it can analyze and use as a basis for its answers.

You can create different chatbots depending on the Parlia plan you have, and configure them to fit each of your pages.

No, with Parlia you do not need to know how to code — we make the process of creating and configuring your chatbot easy through an intuitive dashboard, so you only need to add the basic information, add it to your website, and it will be ready to support your users.

All you need to do to have it up and running is sign up on the Parlia website, select a plan, confirm payment, and create your chatbot in minutes from your user dashboard.

One of the great advantages of Parlia is that you can manage your chatbot from scratch with no intermediaries. You will not need any technician to step in to update and manage your chatbots, since no technical knowledge is required. But our support team is available if you need it.

Parlia offers a statistics section in your user dashboard, where you can view reports and logs for each chatbot, sorted by date, useful for understanding your users' most frequent questions and main areas of interest.

With Parlia, you can have your chatbot from €40 a month, but we offer different options for you. Check our plans for more information.

You can request a free demo to learn more about how Parlia chatbots work and everything they can offer you.

Our plans offer a volume of tokens sized for typical usage, so it is unlikely you will run out; if it happens, you can purchase more from your user dashboard. If this happens repeatedly every month, we should review whether the plan you chose is the right fit for your business.

All our chatbots can answer in multiple languages from day one, at no extra cost. As for the number of chatbots, each plan offers a set number; if you need more, you can reach out to us through the contact form.

Our support service is available to handle your questions, inquiries, and issues.

You can request a demo from our website, or directly by booking a slot in our contact calendar.

Of course, you can book a demo with us and a member of our team will assist and advise you so you can define your chatbot.

Of course, you can place the chatbot on any page you want, even pages on your intranet.

Once you log in to your account in the user dashboard, you can see your contracted plan and its details, such as the number of available chatbots and included tokens.

Yes. You can upgrade your plan at any time from your user dashboard.

Yes. After completing payment, you will automatically receive an invoice at the email address associated with your account. If you need a customized invoice, contact us.

Access from any browser at panel.parlia.es with your email and password.

Go to panel.parlia.es/register and fill out the form with your details. Then select the plan you want to contract and complete the process through the payment gateway.

You will need to provide your tax details, an email address, a password, and select the plan that best fits your needs. Make sure your email is correct, as it will be the main communication channel.

It depends on your business needs. Each plan includes a set number of chatbots and tokens. You can review each one's features before confirming your choice.

After completing the form and selecting your plan, you will be asked for a verification code sent by email. If you do not see it in your inbox, check your spam folder.

Check your spam folder. If it does not appear, click "Didn't receive the code? Resend". If some time passes and you still do not receive any code, write to us at info@parlia.es.

Go to panel.parlia.es, enter your email and password, and click "Log in".

If you have forgotten your password, you can recover it from the Parlia home page using the "Forgot your password?" link, entering the email you registered with. You will receive a link by email to reset it.

Yes, you can cancel auto-renewal whenever you want; the subscription will remain active until the end of the period already paid for.

If you have not completed payment yet, you can go back and choose another plan. Once paid, you will need to contact support if you want to make a change.